Increase Your Sales with RFM Model

Identify your best customers. Identify new ways to market to them according to their buying behaviors using personalized emails or focused paid advertising.
Express Analytics’ RFM segments offer a strong baseline recommendation according to verified ecommerce customer acquisition and nurturing strategies to increase sales.

Understand, Segment, Engage, and Repeat

Who Benefits from RFM Customer Segmentation?

Why Does Your Business Need RFM Analysis for Customer Segmentation?

Increase customer engagement and retention with the RFM model

Steps to Conduct RFM Analysis in Marketing

The RFM analysis contains 4 crucial stages

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Data collection

Collect transactional data such as order value, purchase dates, and frequency.

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Scoring

Allocate scores for recency, frequency, and monetary value, generating a complete RFM score.

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Segmentation

Classify customers into categories like recent purchasers, at-risk buyers, and VIPs.

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Customized strategies

Deploy personalized marketing strategies for every segment to increase engagement and revenue.

Why Choose Express Analytics' RFM Analysis Solution?

  • Easy-to-use dashboards for ideal RFM segmentation.
  • Visualize the behaviors of customers and segment performance with ease.
  • Extend relationships with high-quality customers.
  • Reach audiences with appropriate messages across several external channels.
  • Automatically determines customer touchpoints from all connected stores and updates segment audiences daily using the RFM model.

Lets Connect –

Major Features of the RFM Model

  • Dynamic RFM scoring
    Automatically update scores according to customer behavior, ensuring live insights into customer value.
  • Visual dashboards 
    Get a deeper outline of customer segments with simple-to-understand and visually attractive dashboards.
  • Personalized segmentation
    Change the RFM module to meet your specific business needs with adjustable scoring parameters.
  • Unification with marketing tools 
    Perfectly connect with your email marketing and CRM tools for easy execution of strategies.
  • Predictive Insights
    Use past RFM data to predict customer behavior for the upcoming days.

How Do RFM Model Services Help Product Managers?

  • Identify behavior of repeat customers
    RFM analysis lets you find the customers that add value to the business.
  • Improve product adoption
    Analysis of users’ touchpoints with the product can help find successful usage ranges.
  • Create product roadmaps 
    Helps in creating a plan, roadmap and feature definition of product lines or products.

Recommended Resources

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Focus on what matters a lot
Prioritize high-value customers and improve retention