How to Get a 360-Degree View of Customers with AI and Data?
The customer experience landscape has changed drastically. You cannot satisfy your customers with just traditional marketing elements. People don’t simply need personalization; they need it. Large volumes of data are created and scattered across all these channels. How
Prasanna Chitanand | 18 Sep 2024
Customer Acquisition vs Customer Retention: Which One is More Important?
Businesses invest a lot in numerous customer acquisition and retention strategies to gain fresh customers and see stable financial growth. However, customer acquisition vs customer retention – which one is more important? This question is unjustifiable, as both ar
Prasanna Chitanand | 09 Dec 2022
Express Analytics Launches Analytics CDP to Help Merchants in 3rd-party cookies
Express Analytics launched an Analytical Customer Data Platform at eTail West 2022 to address the need of retailers
Express Analytics | 25 Feb 2022
How Customer Lifetime Value (CLV) is Important for Your Business
Understanding and knowing what your business needs means knowing your customer lifetime value. Knowing more about it will enable you to plan for growth. Start by measuring and defining this value as early as possible in your business. In one sentence, customer lifetime value (CLV) refers to the total amount of money a customer will spend with your business if they continue to buy from you on an ongoing basis.
Express Analytics | 14 Feb 2022
Oyster Customer Data Platform
Introduction Of Oyster CDP (Customer Data Platform) Oyster is an artificial intelligence/machine learning-powered analytic customer data platform (CDP) and digital marketing analytics platform offered by Express Analytics that provides intelligent prescriptions that go b
Hemant Warudkar | 02 Feb 2022
Your Guide in Selecting the Right CDP Software : Express Analytics
Your Guide in Selecting the Right CDP Software Of late, a buzzword in marketing and analytics circles is CDP software or Customer Data Platform. Chief Marketing Officers now have this new weapon in their arsenal to serve customers in an even better, faster, and more gran
Express Analytics | 04 Aug 2021
Why is Customer Personalization Important?
Why is Customer Personalization Important? Data science is helping in rewriting the dynamics of business but in today’s fiercely competitive world the focus is on delivering a highly personalized experience to your customers. But it is no longer enough to merely tal
Express Analytics | 02 Aug 2021
The Next Big Thing in Analytics is Embedded BI (business intelligence)
The Next Big Thing in Analytics is Embedded BI (Embedded Business Intelligence) More and more businesses today are looking at deploying embedded business intelligence solutions. The reasons are many: the huge time gap between delivery, interpretation, and implementation o
Express Analytics | 02 Aug 2021
How to Select An Analytics Platform?
How to Select An Analytics Platform? Recently Express Analytics was engaged by a client to help them select a Analytics platform for marketing analytics. This led us to ponder the answers to the following questions. What is an Analytics Platform and how is it different fr
Express Analytics | 02 Aug 2021
